ARROWS & BOLTS
Woody's offers a conditional 30-day warranty for manufacturer defects, from date of purchase, on all arrow and bolt shafts. Neglect, misuse, abuse, or intentional damage to an arrow or bolt shaft will void the warranty. Warranty replacement of a shaft may necessitate return of the item to Woody’s for inspection. Woody’s maintains sole discretion in determining if the product defect was caused by the manufacturer or consumer.
NOCKS
All nocks, installed or purchased separately, should be tested immediately upon receipt of the product. All nocks are tested prior to shipping to assure proper operation. Consumers have 5 days from date of receipt of nocks to contact Woody’s for a defective item. Nocks must be fired or string activated to ignite. The switch is intended for turning OFF only. Utilizing the switch to ignite the nock will void the warranty. If there is a suspected issue caused by misuse or abuse, the nock will need to be returned for inspection to validate the warranty. Nocks bought online or at a store must be able to provide proof of purchase. Subject to color availability, nocks returned for warranty might not be replaced with original color.
Consumer will be responsible for all return postage on any product returned for warranty or replacement. Replacement items may take 4 to 6 weeks to be shipped.
Refunds for products already shipped or received, or returned product that you as the consumer ordered incorrectly, will be charged a restocking fee of $10.00 per package for nock orders, and $35.00 per 1/2 dozen for arrow and bolt orders. Additionally, shipping fee, PayPal or credit card fees, and sales tax fee charged on the initial order are non-refundable.
NOTICE: Woody's Archery Supply reserves the right to refuse a partial or full refund on any item that has been altered or damaged by misuse, abuse, or operator error. Woody's Archery Supply will not liable for any damages of any kind or injuries caused by any product alterations, misuse, abuse, or operator error.
If you want to cancel an order that has not shipped, please refer to the cancellation policy noted on the product page. Click here to redirect to the cancellation request form.
Click this link and use the "Contact Us" page at www.woodysstarburstnocks.com to initiate the RETURN/REFUND process.